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What is VAT Exemption?

» Individuals: If you are chronically sick or disabled and the products are for your personal use. You do not need a Doctors letter or other such documentation. Full details can be found at HM Customs and Excise, Notice 701/7

» Charities: Where the goods are made available by the charity to a disabled person for their personal or domestic use.

» Buying for someone else: If you are buying this product for or on behalf of someone who is chronically sick or disabled and the product(s) is for their personal use.

» Non-eligible customers: If you are not eligible for VAT relief, we are obliged to charge you the full VAT on the whole of your order.

If you are in any doubt whether you qualify just call one of our advisors on 01162 876 104